Question 1

What is GARAASSETS?

Accepted Answer

An AI-powered SaaS platform for appraisal opinions, loss assessment and case management — built for appraisers, insurers, agronomists and investors. It covers the full flow from intake, through evidence capture and remote inspection, to a signed professional report.

Question 2

How much does it cost?

Accepted Answer

Pricing is modular and shown in both ILS and USD on the pricing page, with Starter, Pro and Enterprise tiers plus optional add-ons. Enterprise includes customization, SLA and dedicated support.

Question 3

Do reports meet professional standards?

Accepted Answer

Templates follow widely accepted industry principles (including IVS, RICS and USPAP) and local legal requirements, and are fully customizable to your firm's format.

Question 4

How does remote inspection work?

Accepted Answer

Once a case is approved, the client receives a secure link that opens the camera in the browser. Capture is guided by the appraiser, stamped with time and location, and stored as verified evidence that cannot be swapped with external files.

Question 5

How is data stored and secured?

Accepted Answer

Data is encrypted in transit and at rest, with role-based access control (RBAC), full audit logs, backups and a disaster recovery plan. Data residency can be configured to meet regulatory requirements.

Question 6

Do I need cyber insurance when using the platform?

Accepted Answer

GARAASSETS does not sell cyber insurance. We provide strong security infrastructure (encryption, RBAC, audit logs, backups), but we recommend that you consider a standalone cyber insurance policy through your broker, especially if you handle sensitive customer data or sign enterprise contracts.

Question 7

Are you GDPR-aligned?

Accepted Answer

Yes. We provide a Data Processing Agreement (DPA), a data residency addendum, a privacy notice and a data subject request and deletion workflow.

Question 8

Which languages are supported?

Accepted Answer

The platform interface is available in Hebrew and English, while reports and marketing content are also available in Arabic for Gulf markets, alongside additional languages in sales material.

Question 9

Is there an API and integrations?

Accepted Answer

Yes. A documented public API covers cases, clients and the evidence graph, together with event webhooks and the ability to connect to insurer core systems and appraisal office tools.

Question 10

How long does onboarding take?

Accepted Answer

A small firm can go live within days using the onboarding wizard. Enterprise deployments with integrations and data migration typically take 4–8 weeks.

Question 11

Can I get a demo or trial?

Accepted Answer

Yes. You can book a live demo with a specialist or explore built-in demo scenarios modeled on real cases.

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